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Classic Scenario

You and your vehicle have been involved in an accident and you ask yourself a few questions:

  1. Who is looking out for my best interests?
  2. Can my vehicle be restored to pre-loss condition?
  3. Is my vehicle a total loss and should it be repaired?
  4. Does the estimate supplied by the shop and insurance company have all the procedures and the best possible method of repair listed?

Answer 1:  Most likely, no one is looking out for your best interests. 95% of all repair facilities have some sort of contract with insurance companies to supply them with a flow of work. As long as the shop is willing to cut costs and repair methods, they will continue to send them work.

Answer 2:  Most likely, no. Pre-loss condition (DV Level 1) is a very high level of repair. Click here to see and Print the Seven Levels of Repair.

Answer 3:  If you think your vehicle needs to be totaled, then you're probably correct. Some unethical insurance companies will nearly pay the retail price of a vehicle in repairs to keep from totaling it.

Answer 4:  It has been our experience that most repair estimates are missing 20 to 40 necessary and required procedures to restore one's vehicle to at least the best of reasonable human ability.

So how does Collision Monitoring help?
We eliminate one major argument. Who is responsible? It’s been our experience that insurance companies and contracted repair shops tend to point the finger at each other on post-repair issues, leaving consumers at their whit's end, trying to get their vehicle repaired or re-repaired correctly.

How does it work?
Our trained collision repair experts will go to your repair facility after your vehicle has been disassembled, will inspect your vehicle, and review both the repair facility’s and insurance company's estimate. We will then provide you, the insurance company and the shop with a Notice of Deficiency (N.O.D.). This N.O.D. will notify the parties involved of all the necessary procedures, repair methods and parts required to repair the vehicle back to the best of reasonable human ability. We also photograph the vehicle to help with your possible diminished value claim.

The N.O.D. gives both the insurance company and shop the opportunity to rectify the estimate and possibly help you receive a correct and proper repair. If the two entities ignore the N.O.D., at least you have documented their refusal to address the issues and the party responsible for any incomplete or improper repairs can be held accountable.

Every case is different and in some circumstances Collision Monitoring may help total your vehicle. Please contact us and we can explain how Collision Monitoring can help you.
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