Privacy Policy
DVCHECK is committed to protecting your privacy.
Last updated: October 2026
DVCHECK LLC ("DVCHECK", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide us. This Privacy Policy explains the types of information we may collect, how we use it, and the circumstances in which it may be shared.
Information We Collect
We may collect information that you provide directly to us when you request a free estimate, order an appraisal, contact us, communicate with our staff, or otherwise use our services.
This information may include your name, email address, telephone number, mailing address, vehicle information, insurance and claim information, repair documentation, photographs, and other information or documents you provide in connection with an appraisal or claim.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser or device information, pages visited, referring website or source, and information collected through cookies and similar technologies.
Payment information is processed through third-party payment processors. DVCHECK does not directly store complete credit or debit card information submitted through those payment systems.
How We Use Your Information
We may use information we collect to:
1. Respond to free estimate requests and customer inquiries.
2. Prepare and deliver appraisal services.
3. Communicate with you regarding your appraisal, order, or claim.
4. Process payments and maintain transaction records.
5. Provide customer and claim support.
6. Send service-related emails or text messages.
7. Improve our website, services, and customer experience.
8. Measure the effectiveness of our advertising and marketing.
9. Maintain business records and prevent fraud or misuse of our services.
10. Comply with applicable legal obligations.
We may also send occasional information about DVCHECK services where permitted by law. You may unsubscribe from promotional emails using unsubscribe instructions provided in those communications.
How We Share Information
DVCHECK does not sell personal information to third parties for monetary compensation.
We may share information with service providers and business partners that assist us in operating our business and providing our services, such as payment processors, website and technology providers, communications providers, customer management systems, analytics providers, and other vendors that perform services on our behalf.
Information may also be shared when reasonably necessary to perform an appraisal or provide services requested by the customer, or when you direct or authorize us to share information.
We may disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect DVCHECK, our customers, or others.
Appraisal and Claim Information
Information and documents provided to DVCHECK in connection with an appraisal may be used to research, prepare, review, revise, and support the appraisal and related claim services.
When appropriate to the services requested, appraisal information may be communicated or exchanged with insurance companies, other appraisers, umpires, attorneys, or other parties involved in the customer's claim or appraisal process.
Cookies, Analytics and Advertising
DVCHECK may use cookies and similar technologies to operate our website, understand how visitors use the site, measure website performance, and evaluate the effectiveness of our adveertising.
Third-party analytics and advertising providers may also collect information through our website in accordance with their own privacy policies.
You may be able to control certain cookies through your browser settings or other privacy controls made available on our website.
Email and Text Communications
We may use the email address and telephone number you provide to communicate with you about a free estimate request, appraisal, order, or other services.
If you opt in to receive text messages from DVCHECK, you may opt out at any time by replying STOP. Additional text messaging terms are available in our Terms and Conditions.
Data Security
DVCHECK uses reasonable administrative, technical, and organizational measures designed to protect personal information.
Payment transactions are processed through secure third-party payment providers using industry-standard security measures.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We may retain personal information and appraisal records for as long as reasonably necessary to provide our services, maintain business and appraisal records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Third-Party Websites and Services
Our website may contain links to third-party websites or use services provided by third parties. DVCHECK is not responsible for the privacy practices of websites or services that we don not control.
Your Privacy Choices
You may contact DVCHECK to request that we update or correct personal information you have provided to us.
Depending on where you live, applicable law may provide additional rights regarding your personal information. Requests concerning applicable privacy rights may be submitted using the contact information provided on our website.
Children's Privacy
DVCHECK's services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
DVCHECK may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy or how DVCHECK handles personal information, please contact us using the contact information provided on our website.
